Water & Sewer Sign-up Procedures

A new customer with the City of Bridgeport water and sewer utility department must make application in person. The customer must give at least one day notice or by 12:00 p.m. the day they wish to begin their service. Applications are taken Monday through Friday, 7:30 a.m. until 4:00 p.m. A customer must be at the location where service has been shut off. The information required from a new customer is as follows:

  • Copy of driver's license number
  • Social Security Number
  • Service Location
  • Phone Number
  • Employment of responsible party
  • Buying or renting at location
  • Sign application card
  • Spouse, roomate, etc. wishing to be listed on the account or to speak with the utility office regarding the account must provide the same information and sign application card.

At the time application is made, the customer is given a general information sheet. This informs the customer of our policies and procedures, a breakdown of our current water and sewer rates, new connections to our main line and the other utilities they need to contact for service.

*To disconnect service, you must come in person to City Hall at 515 W. Main Street, Monday-Friday, 7:30am-4pm, sign in to Utility Pay, or send an email to utilities@bridgeportwv.com. Please include in your email your forwarding address, phone number, and date of disconnection.