Water & Sewer Sign-up Procedures

A new customer with the City of Bridgeport water and sewer utility department must make application in person. The customer must give at least one day notice or by 12:00 p.m. the day they wish to begin their service. Applications are taken Monday through Friday, 7:30 a.m. until 4:00 p.m. A customer must be at the location where service has been shut off. The information required from a new customer is as follows:

  • Copy of drivers license number
  • Social Security Number
  • Service Location
  • Spouse Name (if applicable)
  • Phone Number
  • Employment of both parties (if applicable)
  • Family member as a person reference
  • Buying or renting at location
  • Sign application card

At the time application is made, the customer is given a general information sheet. This informs the customer of our policies and procedures, a breakdown of our current water and sewer rates, new connections to our main line and the other utilities they need to contact for service.

*To disconnect service, you may come in person to City Hall at 515 W. Main Street, Monday-Friday, 7:30am-4pm, sign in to Utility Pay, or send an email to utilities@bridgeportwv.com. Please include in your email your forwarding address, phone number, and date of disconnection.